UPS shipping charges are based on weight, distance and dimensions of the package. We insure the package to the value of your order.
Free Shipping: We do currently offer FREE SHIPPING on any order of $500 or more. The advertised Free shipping applies to packages shipping UPS/fedex GROUND ONLY within the lower 48 US states. Shipping charges do apply to APO, PO boxes, Hawaii, Alaska, Canada, and expedited shipping.
Generally, orders are processed and shipped within 48 hours of being placed, however delays sometimes occur. Items shipped directly from the manufacturer are subject to their availability and may take longer to ship (up to 72 hours). Kitchen Furniture may take up to 2 weeks for delivery.
Orders placed on Saturdays and Sundays will processed on Monday (except if Monday is a holiday). If you have any questions please feel free to call our customer service department at 888.987.7018.
Kitchen Emporium offers quality merchandise, but occasionally an item must be returned. If you need to return merchandise, please call our customer service department, 888.987.7018, Kitchenemporium@outlook.com for a return authorization number and shipping instructions. Office hours are Monday - Friday 9:00am to 5:00pm Eastern Time.
We will deduct up to a 25% restocking fee for any items returned without prior authorization.
An item may be returned for credit up to 14 days after your receipt of the product.
Products that have been used and are not defective, can not be returned.
Full credit for the product's cost will be available for returns authorized within 7 days of your receipt of merchandise.
Please see our full return and exchange policy.